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Speech Stars, PLLC is an in-network provider for Blue Cross Blue Shield of NC, MedCost, United Healthcare and Medicaid; including the following managed care plans - AmeriHealth Caritas, Carolina Complete Health, Healthy Blue, United HealthCare Community Plan, and WellCare. We are currently an out of network provider for Aetna. You may be eligible to receive out of network benefits from your insurance carrier. To see if you are eligible, call the customer service number on the back of your insurance card.

If you have insurance concerns, please contact your insurance provider or our office for more information.

Common Insurance Terminology:

  • Allowed Charges-Amount an insurance company will reimburse an in-network provider for services rendered to their client.

  • Authorization-Approval from insurance provider for a covered service to be eligible for payment.  Often takes 5-7 business days and allows for a maximum number of sessions within a certain time-period.

  • Co-insurance-The client may be required to pay a certain % of the allowed charges as required by his/her contract with the insurance provider.  For example, an insurance provider may 90% and the client may be required to pay 10% of the allowable charges.

  • Co-pay-The dollar amount a client is required to pay for each date of service.

  • Explanation of Benefits (EOB)-A description of claims processed by the insurance provider.  EOBs typically include the following information: type of service, date(s) of service, billed charges, payments, reasons for denial, and patient responsibility.  It is very important that you read your EOBs as we do not track benefit caps on therapy services.

Payment & Fee Schedule
We currently accept private payment for any necessary evaluations and treatment sessions. We offer competitive fee rates that are commensurate with going market rates for speech and language therapy services. Please contact us via email at or by phone 919-323-8480 for more information regarding rates and fees.

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